Privacy Policy

Privacy Policy

The privacy policy’s sharing section must explicitly state:
“Mobile Opt-In, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.”

Business Communications – Audio, Video, and Conferencing:

  • Audio, video, and web conferencing communications (including meetings, webinars, and training sessions) will only be recorded and used for legitimate business purposes such as service delivery, compliance, training, or quality assurance.

  • Participants will be informed and provide consent prior to any recording.

  • Recordings will not be shared with third parties for marketing purposes.

  • Access to recordings is restricted to authorized personnel only.

  • Recorded communications will be securely stored and retained only as long as required for business or legal purposes.

  • Users can request access to, correction of, or deletion of personal data collected via business communications.

Email and Written Communications:

  • Business emails, chats, and written communications are intended solely for professional purposes.

  • Sensitive business information, personal data, and proprietary content will be handled securely and in accordance with internal security policies.

Data Security and Compliance:

  • All data collected from business communications (SMS, email, audio, video, conferencing) is protected using industry-standard security measures to prevent unauthorized access, disclosure, or misuse.

  • Business communication practices comply with applicable privacy laws and regulations (e.g., GDPR, CCPA, HIPAA, depending on jurisdiction).

  • Access to personal or business data is limited to personnel with a legitimate business need.

Third-Party Integrations:

  • Any third-party tools used to facilitate business communications will follow the same privacy and security standards.

  • Data will only be shared with third parties as required to deliver services, never for marketing purposes without explicit consent.

User Rights:

  • Users may request information on what data is collected, how it is used, and with whom it is shared.

  • Users can request corrections or deletion of personal or business information.

 


SMS Terms & Conditions

SMS Consent Communication:

  • Phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

  • If you have consented to receive text messages from Riesberg Audio and Video, you may receive messages related to:

    • Conversations with external parties

    • Conversations between employees

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Riesberg Audio and Video at 1615 Radiant Road on February 6th, 2026 at 10:00AM. You can reply STOP to opt out of SMS messaging from Riesberg Audio and Video at any time.”

Message Frequency:

  • Message frequency may vary depending on the type of communication.
    Example:
    “You may receive up to 2 SMS messages per week regarding your appointments or account status.”

Potential Fees for SMS Messaging:

  • Standard message and data rates may apply depending on your carrier.

Opt-In Method:

  • You may opt in to receive SMS messages verbally, during a conversation, or through the consent process on our forms.

Opt-Out Method:

  • You can opt out at any time by replying “STOP” to any SMS message received.

  • Alternatively, contact us directly to request removal from the messaging list.

Help:

  • Reply with HELP or contact support directly at (insert link) for assistance.

Additional Options:

  • If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting “STOP.”

  • For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.

  • Message frequency may vary.